9-1-1 Center
The Missoula 9-1-1 Center serves as the vital link between the community and emergency responders, handling all calls to ensure the safety of both.
The 9-1-1 Center acts as the first point of contact for all emergency responders in Missoula County, from your local fire department to the Missoula City Police and Missoula County Sheriff’s Office. With 10,000 emergent and non-emergent phone calls every month, each call brings its own unique challenges both to the caller and call-taker.
The 9-1-1 Center is staffed by a minimum of four dispatchers 24/7/365. There are currently 29 full-time positions.
In addition to answering incoming phone calls, the 9-1-1 Center dispatches 12 local fire departments, five ambulance services, one air ambulance, the Missoula City Police Department and the Missoula County Sheriff’s Office. The responsibility for making sure these responders have the information they need lies first with the 9-1-1 call taker and then with the radio dispatchers.
Reporting a non-emergent crime
Call 406-258-3452 or 406-728-0911
Where does my call go?
When you call 9-1-1, your call is automatically routed to the 9-1-1 Center within your specific geographic area.
If you are outside Missoula County and need to contact Missoula County 9-1-1, call 406-728-0911. This number is staffed 24 hours a day, every day.
Did you know?
You can text 9-1-1 in Missoula County in an emergency. Dialing 9-1-1 in an emergency is still the preferred way to request help, but appropriate scenarios for texting 9-1-1 would include:
• Deaf, hard-of-hearing callers or individuals with a speech disability.
• The caller is unable to speak due to a medical issue or other condition.
• When speaking out loud would put the caller in danger, such as during a home invasion, an abduction, a domestic violence incident or an active-shooter scenario.
9-1-1: call if you can, text if you can't.