9-1-1 Center

Missoula 9-1-1 Center Mission Statement:

 

Everything we do is designed to make Missoula safer.  We do this by being a policy driven organization focused on respect and integrity.  We ask the right questions, apply the right policies to make sure that citizens receive the help they need and to ensure that every responder goes home at the end of their shift.  These commitments ensure that we provide superior public service

 

 

For public information about recent 9-1-1 call activities, please view the Missoula City-County Public Report.

 


About the Missoula County 9-1-1 Center

Missoula County 9-1-1 opened its doors, phones and radios to the public on September 1, 1976. A lot has changed over the years, but some things have remained the same. Missoula County 9-1-1 continues its dedication to serve the citizens of Missoula County with the pride and professionalism they have come to expect.

The 9-1-1 Center acts as the first point of contact for all Emergency Responders in Missoula County, from your local fire department to the Missoula City Police and Missoula County Sheriff’s departments. Receiving more than ten thousand(10,000) emergent and non-emergent phone calls every month, each phone call brings its own unique challenges both to the caller and call taker.

The 9-1-1 Center is staffed by a minimum of four dispatchers 24hrs a day seven days a week 365 days a year.  There are currently 29 full-time positions. If you are interested in working at the 9-1-1 Center, visit Missoula County's Human Resource Department.

In addition to incoming phone calls, the 9-1-1 Center dispatches twelve local fire departments, five ambulance services, one air ambulances, the Missoula City Police Department, and the Missoula County Sheriff’s Office. The responsibility for making sure that these responders have the information they need lies first with the 9-1-1 call taker and then with the radio dispatchers.