Smart911 Facility

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Emergency Preparedness for Businesses

Register Now for Smart911 Facility

Signing up with Smart911Facility is a great way for you to protect your business by allowing you to provide additional premise information for your business during an emergency 9-1-1 call.  Missoula County provides Smart911Facility to all businesses and other organizations that operate and have physical locations in Missoula County at no cost.


What is Smart911Facility?

Smart911Facility is an added service within Smart911 that allows business owners and administrator to create a Facility Safety Profile for any type of facility or campus at Creating a facility profile is easy and scalable to any size business or organization.

Here's how it works:

When any call, whether landline or mobile phone, dials 9-1-1 from within the geographical boundaries of your facility location, your business facility profile will immediately display on the 9-1-1 dispatcher’s computer monitor.  In addition, during emergencies dispatchers can search for profiles of nearby facilities to alert other businesses that may be impacted.

Your Facility's Safety Profile may include:

  • Multiple buildings within a campus
  • Point(s) of contact on site
  • Fire alarm contact
  • Security alarm contact
  • Property owner contact information
  • Gates or access codes
  • Geographical boundaries including parking lots
  • Floor plans of each building
  • Landline phone numbers within a building
  • Utility shutoff locations
  • and other emergency information

Why I Should Create a Profile?

The Missoula County 9-1-1 Center receives emergency calls from within large and small facilities every day, from landlines and mobile phones.  Whether it is an employee, a customer or a visitor at your facility, getting the right information to the right person at the right time can save lives and protect property. 

Protect your business by creating your Smart911Facility profile today and while you’re at it, encourage your employees to protect their families by creating a free Smart911 Safety Profile for their household.